Have a question? Take a look through our frequently asked questions. If you still can’t find what you’re looking for, contact us and we’d be happy to help.

How much is shipping, and what shipping options are available?

Take a look at our shipping page to get the details on our shipping policies.

I’ve ordered from you before. Do I need to order the Screen-printing One-time Set-up?

If your order was processed more than 18 months ago PLEASE contact us by email to see if your screen is still available. If you have any doubts about whether you should order the Set-up, please DON’T order it now and CONTACT US regarding this situation.  We will recycle the screen to meet other needs, otherwise we would have screens coming out of our ears!!!!

I’ve ordered from you before. Do I need to order the Screen-printing Colors?

Yes. Even if the colors to be printed are the same as your last order, you MUST order colors again for each item to be screen-printed.

Do you do custom orders?

Yes. Learn more on our Custom Orders page.

What is PayPal and do I have to be a PayPal member to order?

PayPal is an Ebay company and is a secure and reliable credit card handler and money transfer company. You DO NOT have to be a PayPal member to make orders with your credit card. If you are a member, though, PayPal is a great way to make electronic funds transfers right from your personal or business checking account. They offer a lot of accounting tools, too.

How many colors can I have in the logo I would like to print?

You can select up to two colors. Because of the nature of the wood, any more than that, and the colors can start to look muddy.